Sartoro Reviews

To place an order on Sartoro.co, follow these steps:

1. Choose Your Fabric: Select from a robust catalogue of curated suits and a full selection of shirts, pants, coats, and accessories. All fabrics are hand-selected for quality and style.

2. Customize Your Suit: All suits are pre-styled, but you can design every element in the powerful suit configurator. From the buttons to the lapels, lining, monogram, and more, you're in complete control.

3. Get Measured Online: The Digital Tailor is the fastest, easiest, and most accurate way to get measured for your custom garments. No tape measure required. If anything isn't perfect, Sartoro will cover the cost of alterations or remake it for free.

After these steps, your custom suit will be delivered to your door in just three weeks. Sartoro offers free shipping to the US and Canada on all orders over $250. On orders under the threshold, a flat rate of $30 is charged. Priority 2-week shipping is available at checkout. If your suit doesn't fit the way it should, Sartoro will make it right. Your suit is custom made for you based on your measurements, fabric selections, and customizations. If your order doesn't meet your expectations, let Sartoro know - their team is here to help. All orders are backed by Sartoro's Fit Promise - they cover the cost of alterations or, if necessary, will remake the garment with the required adjustments free.

Sartoro.co is an online store that specializes in custom suits and tuxedos. They offer a wide range of options for customization and personal touches. The quality of their suits is highly praised by customers, with many noting that the fit and finish exceed their expectations. In terms of cost, while specific prices are not listed, customers have mentioned that the price point is great and the suits are a good value for the money. Additionally, Sartoro.co offers promotions such as a free $99 shirt with any suit purchase. However, for the most accurate and up-to-date pricing, it's best to visit the Sartoro.co website directly. Please note that prices can vary based on the specific customization options chosen.

Sartoro.co is known for its custom-made men's suits and tuxedos. They offer a 100% fit guarantee and free first order returns. They also provide free alterations and remakes if necessary. Their products include jackets and blazers, and they offer discounts for buying multiple items, such as $75 off when you buy 3 shirts and $100 off when you buy 3 pants. They also have a range of bold tuxedos and options for wedding parties. Their top-selling suits include the Ellis Emerald Green Stretch Suit, Thompson Harbor Grey Suit, and the Hudson Jade Green Linen Suit among others. They also offer a variety of other products including linen suits, business suits, pants and chinos, and tuxedos. They have received excellent customer reviews for their products and services.

Sartoro.co offers a variety of payment methods. They have a partnership with Affirm, which allows customers to make purchases and pay over time with four interest-free payments spread over two months. In addition, if you are not satisfied with Sartoro products due to reasons like fit, quality, fabric issue, etc, they offer cash credited back to your original payment method or store credit, up to DOUBLE the cash back amount. The maximum reimbursable amounts for each garment type are listed on their website. Please note that these details are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

The return policy of Sartoro is as follows:

Every Sartoro suit is custom made according to your measurements to fit your body and your customization preferences. Due to the custom nature of each garment, they only offer returns on the first garment order placed. Returns are not available on second and subsequent orders of any garment type. If you are not satisfied with your garments and do not wish to pursue covered alterations or a free remake, you must reach out to their customer support team within 10 days of receiving your order. Issues reported after the 10-day window are not eligible for exchanges or returns of any kind. Once an issue is reported, they will work with you to resolve the issue. If you do not respond to their message within 30-days, the issue will be closed and no return will be issued. If you opt to have your first order remade or to be reimbursed for alterations, the order is no longer eligible for return. No exceptions. However, they will always work with you to remedy any fit issues that may occur on a remade garment, which may include additional remakes. Returns will only be accepted for unused, unworn garments with the original tags still attached, shipped back to them in the original box and packaging. Damaged garments (including by over-ironing or machine washing dry-clean only garments) are not eligible for refunds. Damaged garments will be shipped back to you. Sartoro has full discretion on choosing whether or not to approve a return. In certain extenuating circumstances, in lieu of a refund on the payment method used for purchase, Sartoro may extend a refund in the form of store credit.

Yes, Sartoro does offer international shipping. The standard delivery is three weeks from the order date. They also offer a priority two-week service at checkout. Free shipping is available on orders over $250. Please note that depending on current order volumes and carrier volumes, orders may occasionally take slightly longer to arrive. It's recommended to order at least four weeks before any events to allow time for alterations. If you need the suit for an event on a specific day, you can let them know in the order notes on the cart. They will work to send your order out even faster if there is a specific event date, mitigating the risk of shipping delays.

Sartoro.co has a detailed Return and Shipping Policy. If you are not satisfied with Sartoro products due to reasons like fit, quality, fabric issue, etc, you should contact them within 10 days of delivery of your order. They evaluate the issue on a case by case basis and do their best to help resolve your issue. Every Sartoro purchase is backed by their Fit Promise which includes an alteration credit for a customer's first purchase of each type of garment (jacket, vest, pants, shirt, coat). If alterations cannot resolve the fit issue(s), Sartoro will remake the garment free of charge under certain conditions. Returns are only offered on the first garment order placed. Returns are not available on second and subsequent orders of any garment type. If you do not respond to their message within 30-days, the issue will be closed and no return will be issued. Returns will only be accepted for unused, unworn garments with the original tags still attached, shipped back to them in the original box and packaging.

As for their Shipping Policy, the standard delivery is three weeks from order date. Priority two-week service is available at checkout. Free shipping is available on orders over $250. They recommend ordering at least four weeks before any events to allow time for alterations. If you need the suit for an event on a specific day, you should let them know in the order notes on the cart. They will work to send your order out even faster if there is a specific event date, mitigating risk of shipping delays with UPS causing a late arrival. Depending on your body type & measurement inputs, they may reach out to reconfirm certain measurements. Delays in responding to these requests may delay your orders expected delivery date.

If you are not satisfied with SARTORO products due to reasons like fit, quality, fabric issue, etc, you can contact them at [email protected] within 10 days of delivery of your order. They will evaluate the issue on a case by case basis and do their best to help resolve your issue. If you are not satisfied with your garments and do not wish to pursue covered alterations or a free remake, you must reach out to their customer support team within 10 days of receiving your order. Issues reported after the 10-day window are not eligible for exchanges or returns of any kind. Once an issue is reported, they will work with you to resolve the issue. If you do not respond to their message within 30-days, the issue will be closed and no return will be issued. If you opt to have your first order remade or to be reimbursed for alterations, the order is no longer eligible for return. No exceptions. However, they will always work with you to remedy any fit issues that may occur on a remade garment, which may include additional remakes. Returns will only be accepted for unused, unworn garments with the original tags still attached, shipped back to them in the original box and packaging. Damaged garments are not eligible for refunds. Damaged garments will be shipped back to you.